Dave Boyter, Simbiotics, Customer

“I work for Symbiotics, a company that manages hydro power facilities throughout the United States.

We needed to find a trash raker that would be the perfect fit for our small hydro power plant in Island Park, Idaho. We had never used any type of raking system before at this facility, so we had a lot of questions and were hoping to find a company that would be able to give us the solutions we needed.

Because of HCS’s affordable cost and superior customer support, we purchased a HCS trash raker. They were quick to submit their quotes and drawings and were readily available to us. HCS was very helpful throughout the entire purchasing process. Before the trash raker was delivered to us, it was test run under full design load conditions at HCS prior to shipment.

It’s comforting to know that the same product we’re using on our hydro power plants, HCS is using as well; if that’s not a guarantee, I don’t know what is.

There are many reasons why the HCS trash raker was the perfect choice for us.

Because the HCS trash raker is electro-mechanical, it does not have any hoses, reservoirs, or exposed cables. In addition, we do not have to worry about employee injuries related to hand raking of our existing trash rack systems.

Another benefit is the trash raker is low in maintenance. With the many hydro power plants we manage across the United States, it’s nice to know we don’t have to spend extra time maintaining the trash rack; instead, we are able to focus on our other important tasks.

In addition, our HCS trash raker easily adapted to our existing trash rack system because of the way it was engineered.

Myself, and the rest of the staff at Symbiotics would definitely use HCS products again. In fact, we’re currently talking with HCS on how their trash racks and rakers can help at our hydro power plants we have across the United States.”

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